Social

Ensuring a positive, safe, and inclusive working environment, fostering the development and specialisation of our workforce.


At ACA, across all geographies where we operate, we measure waste generation intensity by turnover. This is one of the indicators that enables us to assess our performance in this area.

People & Communities

We invest in supporting local communities, promoting equal opportunities, social inclusion, and economic development. Our initiatives include educational programmes, partnerships with local organisations, and actions that respect and value the cultural and social diversity of the regions where we operate.

ACA’s sustainability strategy recognises the importance of fostering a positive, safe, and inclusive working environment, while investing in the development, retention, and recognition of its employees. These principles are also extended to the workers in our value chain, as well as to creating positive impacts — and mitigating potential negative ones — in the communities in which we operate or interact. The group’s sustained growth relies heavily on the availability, physical and mental health, retention, and skills of its workforce.

Corporate Sustainability

Sustainability in Numbers

Some indicators that reflect our commitment to the future:

employees distributed across 6 regions (6 countries, 3 continents)

2.036

skilled professionals, 15% management staff, and 19% unskilled staff

49%

Male employees

87%

Female employees

13%

60%

of the workforce aged between 31 and 50

33%

of top management roles held by women

67%

of top management roles held by men

5,3%

higher average female salary

This figure represents the extent to which the average female salary exceeded the average male salary. The total training volume reached 25,066 hours, of which 11,421 hours were dedicated to environmental, social, and governance (ESG) topics.

48,2%

of waste diverted for recovery

0

fatal accidents

81

lost-time accidents

0

occupational diseases

93%

customer satisfaction rate in certified companies

Labour Relations and Working Conditions

Personal and professional development

Employee and Partner Health, Safety, and Well-Being

Respect for and Promotion of Human Rights

Our Clients

End-customer satisfaction and safety are structural components of ACA’s value proposition.

Local Communities

The communities in which we operate or with which we interact are a key focus of our attention. It is established practice to hire local human resources whenever possible, source locally, and mitigate impacts through good operational practices and targeted mitigation actions.


To this end, we listen to people and organisations, incorporating their input into planning within our sustainability and corporate social responsibility areas.

Environment

Thriving Environment

Building sustainable and efficient infrastructure, ensuring the circular use of resources, and safeguarding the environment.

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Governance

Transparent Governance

Leading ethically and transparently, fostering value creation, and committing to the environment and to people.

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